Last updated: May 27, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Matiks , Matiks, 836, DLF Phase 5, sector 43, Gurgaon.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Haryana, India
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Matiks, accessible from https://www.matiks.in
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Profile Image
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
We collect gameplay recording and performance analytics data during matches and practice sessions. This may include question metadata, answers submitted, correctness, attempts, timing, input actions, puzzle state changes, interaction patterns, and other gameplay recordings.
We store this data in our MongoDB and BigQuery databases and related secure cloud infrastructure. We use it to generate user insights, identify areas where users may be lagging, analyze play style, suggest strategies or actions to improve performance, improve game difficulty, and enhance the learning experience. We do not use this gameplay recording data for interest-based advertising or sell it to advertisers.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
To provide gameplay insights: We may use gameplay recording and performance analytics data to identify areas for improvement, analyze play style, suggest strategies or actions, and help users improve their game performance.
We may share Your personal information in the following situations:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
The Company may retain gameplay recording and performance analytics data while needed to provide user insights, gameplay analysis, product improvement, security, and support. When this data is no longer required, We delete, anonymize, or archive it in accordance with Our data retention practices.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
The Company protects personal information, gameplay data, business information, and systems used to provide the Service through role-based access to production systems, secure authentication, restricted credential handling, encryption in transit and at rest where supported, logging and monitoring of security-relevant activity, secure development and release practices, dependency and configuration review, and periodic review of employee, contractor, vendor, and service provider access.
The Company treats non-public product plans, source code, algorithms, analytics, financial information, customer and partner information, credentials, infrastructure details, and similar business information as confidential information and, where applicable, trade secrets. Access is limited to authorized personnel, contractors, and service providers with a business need. People who receive such information are subject to confidentiality obligations, may not disclose, copy, or use it without authorization, and may lose access when roles, engagements, or service provider relationships change.
The Company retains personal information, account records, gameplay data, analytics records, logs, backups, support records, and operational records only for as long as reasonably necessary to provide and improve the Service, meet legal and accounting obligations, resolve disputes, support security and fraud prevention, maintain backups, and support legitimate business purposes. When data is no longer required, the Company deletes, anonymizes, or archives it based on these purposes and applicable legal requirements.
The Company records, triages, classifies by severity, escalates, contains where appropriate, investigates, remediates, and documents suspected security, privacy, availability, or data incidents. The Company reviews incidents for user, partner, regulatory, and legal impact; implements corrective actions intended to reduce recurrence; preserves relevant evidence where appropriate; and, where required, notifies affected users, partners, and regulators in accordance with applicable law.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
If You have any grievance, complaint, concern, or request relating to this Privacy Policy, Our data-handling practices, account safety, content, payments, or use of the Service, You may contact Our Grievance Officer using the details below.
Your grievance should include Your name, registered email or phone number, a clear description of the issue, relevant screenshots or supporting information, and the relief or action requested. We may request additional information where required to verify Your identity or investigate the grievance.
We will acknowledge receipt of grievances within 48 hours and will use reasonable efforts to resolve them within 15 days from receipt, or within such period as may be required under applicable law. Complex matters may take longer, in which case We will provide an update where reasonably practicable.
If You are not satisfied with the response, You may reply to the same email thread with additional details for escalation and review by a senior member of Our team. This mechanism does not limit any statutory rights or remedies available to You under applicable law.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us: